Terms and Conditions
Last updated: January 10, 2025
Please take a moment to carefully review these Terms and Conditions before using our services.
By submitting a form on this website, you consent to receiving communication from us via phone, text, or email, including through automated systems. These communications will be limited to important updates regarding your quote, reminders, and occasional special offers. No purchase is necessary to receive these messages. You may receive no more than 2 messages per month. Should you wish to stop receiving such messages, simply reply “END” or “STOP” to any email or text. Standard message rates may apply. Rest assured, your personal information will not be sold.
For the purpose of these Terms and Conditions:
These Terms govern your use of our services and create a binding legal agreement between you and the Company. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms in full, please do not use our services.
You affirm that you are at least 18 years old. The Company does not allow individuals under 18 to use its services.
Your use of the Service is also subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. We encourage you to read it before using our service.
Our services may be subject to certain limitations and exclusions. We reserve the right to refuse or reschedule services in situations where the service location is deemed unsafe, inaccessible, or hazardous. Additionally, we do not handle hazardous waste or provide services in areas that are not easily accessible.
You may cancel your services at any time. Cancellations must be made at least 24 hours before the scheduled service to avoid a cancellation fee. If you cancel after this period or miss a service without prior notice, a cancellation fee equivalent to the service cost may be applied. Refunds for prepaid services will be issued on a prorated basis, minus any applicable fees.
As a client, you are responsible for ensuring the service area is accessible, free of significant obstacles, and safe for our team. This includes securing pets and providing any necessary access to locked gates or areas. Additionally, you are responsible for keeping the yard clear of obstructions such as tall grass, bushes, toys, or other items that could prevent our team from performing the service effectively.
If waste is missed due to these obstructions, we will not be required to perform a revisit. However, if a revisit is requested to address missed waste caused by obstructions, a $5 charge will apply. To avoid additional charges, we recommend ensuring the yard is clear of such obstructions before each service.
The Company will not be held liable for any delay or failure in performance resulting from circumstances beyond our control, including but not limited to acts of God, natural disasters, government actions, pandemics, strikes, or other events of force majeure.
We are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data. By using our services, you agree to the terms outlined in the Privacy Policy.
We value your feedback and strive to address any issues promptly. If you have any concerns or disputes regarding our services, please contact us directly to seek a resolution. We are committed to working with you to resolve any disputes amicably.
Services may be delayed or rescheduled due to adverse weather conditions, such as heavy rain, storms, or extreme temperatures, which may affect the safety and efficiency of our team. Additionally, if pets are present in the yard during the scheduled service time, our team may be unable to perform the service. In such cases, we will notify you and attempt to reschedule at the earliest convenience. It is your responsibility to ensure pets are secured during service times to avoid interruptions.
We reserve the right to suspend or terminate your access to our Service at any time, without prior notice, if you breach these Terms or for any other reason at our sole discretion.
Upon termination, all rights granted to you under these Terms will immediately cease.
Except where prohibited by law, the Company’s total liability to you under any provision of these Terms shall be limited to the amount you have paid to us for services through the Website, or $100 if you have not made any purchases.
To the fullest extent permitted by law, the Company and its suppliers will not be liable for any indirect, special, incidental, or consequential damages, including but not limited to loss of profits, loss of data, or business interruption, arising from your use of, or inability to use, the Service. Even if the Company has been advised of the possibility of such damages, this limitation applies.
Some jurisdictions may not allow the exclusion of certain warranties or limitations on incidental or consequential damages, in which case the limitations stated above may not apply to you.
The Service is provided “AS IS” and “AS AVAILABLE,” without any warranties of any kind, either express or implied. The Company makes no guarantees regarding the accuracy, reliability, or availability of the Service, nor does it guarantee that the Service will meet your requirements or be uninterrupted.
We disclaim all implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or any warranties arising from a course of dealing, course of performance, or trade practice.
We do not warrant that the Service will be free from defects, errors, or viruses, nor that any defects will be corrected.
These Terms will be governed by and construed in accordance with the laws of Florida, United States, excluding its conflict of law principles. If you use the Service outside the United States, you are responsible for complying with applicable local laws.
If any issues or disputes arise from your use of the Service, we encourage you to first attempt to resolve the matter informally by contacting us directly.
By using the Service, you confirm that you are not located in a country that is subject to a U.S. government embargo or one designated by the U.S. government as supporting terrorism, and you are not listed on any U.S. government list of prohibited or restricted parties.
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in effect. We will amend the unenforceable provision to reflect the intent as closely as possible under applicable law.
Failure to enforce any provision of these Terms does not waive the right to do so in the future.
These Terms and Conditions may have been translated into other languages. In case of any conflict, the original English text will prevail.
We reserve the right to modify or update these Terms at any time, at our sole discretion. If we make material changes, we will notify you with reasonable notice before the changes take effect. Continuing to use the Service after such changes constitutes your acceptance of the updated Terms.
For any questions or concerns about these Terms, please contact us at:
Phone: (850) 389-1608
Email: [email protected]
